The process for a Full-Time Faculty member who needs to be added to a Canvas course as a temporary secondary instructor is to call or submit an IT Service Request. This process is intended to help the instructor gain access to the course quickly and is necessary for tracking and documentation purposes by creating a system to record, monitor, and reference specific tasks.
You can call the Service desk at 866.475.0317 x12345 or 800.798.0584 x12345, or you can submit an IT Service Request by going to http://uagc-eu.atlassian.net/servicedesk/customer/portals. Click on the IT Support button and raise a request.
When submitting your ticket, be sure to include the following details:
Temporary Course Access
- Course Code
- Section Number -
- Full-Time Faculty Member's Name -
- Full-Time Faculty Member's Email Address (ending in @faculty.uagc.edu) -
