If a student believes there is an error with their final grade in a class, the student should first discuss their concerns with the instructor who issued the grade. If the student and instructor cannot resolve the matter, the student can contact the Resolution Center with the University.The student may file a complaint based on their perception that either:
- The instructor made an error in the calculation of the course grade, or
- The instructor was incorrect concerning an objective fact within the discipline, and this error affected the student’s final grade.
Once the complaint has been determined eligible for review by the Resolution Center, the student's Academic Resolution Request is reviewed by the Academic Resolution Specialist in the Student Affairs Department. If the Academic Resolution Specialist finds that the evidence supports a possible error, they will seek a recommended resolution from the leadership of the appropriate college.
For a more detailed explanation of the Grade Appeal process, see the UAGC Faculty Handbook.
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